FAQs
1. About The Kronos Legacy
What is The Kronos Legacy?
The Kronos Legacy is a Singapore-based luxury fashion brand redefining modern luxury through uncompromising quality, exceptional craftsmanship, and the finest materials sourced globally.
What makes The Kronos Legacy unique?
Unlike mainstream luxury brands, we emphasize quality over quantity. Each piece is meticulously crafted using rare and authenticated materials, ensuring timeless elegance and comfort.
2. Orders and Payments
What payment methods do you accept?
We accept all major credit cards, apple pay and google pay for secure and convenient transactions.
Can I modify or cancel my order after placing it?
Please reach out to us as soon as possible to modify any details. Please double-check your details before placing an order.
3. Shipping and Delivery
Do you ship internationally?
Currently, we only ship within Singapore. For any future updates on international shipping, please subscribe to our newsletter.
What are the shipping fees?
We offer Free Shipping throughout Singapore.
How long does delivery take?
Orders are typically delivered within 3-5 business days. We will notify you once your order has been shipped.
4. Product Care and Authenticity
How do I care for my luxury items?
Each product comes with a detailed care guide and premium care labels to help you maintain its quality. If you have further questions, feel free to contact us.
Are your materials certified and authentic?
Absolutely. We work exclusively with trusted suppliers to ensure all materials meet the highest standards of quality and authenticity.
5. Returns and Exchanges
What is your return policy?
We do not offer refunds or returns. In the rare event of product damage or defect, please contact us immediately for assistance, and we will work with you to find a suitable solution.
7. Contact Us
How can I reach The Kronos Legacy for further assistance?
You can contact us via:
- Email: info@thekronoslegacy.com
- WhatsApp: +65 8135 6529
We strive to respond to all inquiries within 24 hours.
Where can I learn more about your upcoming collections?
Follow us on Instagram and sign up for our newsletter to stay updated on new arrivals and exclusive events.